Support Instructor
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
The Arriva North East training school are recruiting for two Fixed Term Contract Support Instructors to join their team working across both the Stockton and Ashington Training Schools. The main purpose of the role will be to assess provisional and full licence holders at assessment days as well as coaching existing Bus Drivers from within on Arriva’s driving standards as part of Driver Development.
Responsibilities
Running the Pre-Employment Assessment days as part of the North East recruitment process
Completing all necessary paperwork and checks as part of the recruitment criteria
Coaching existing PCV drivers and supporting them to drive safer, smoother and more efficiently
Carrying out Driver Quality Monitoring Assessments as and when required across the region
Deliver CPC training to existing drivers as and when required
About you
Has a minimum of 3 years experience of driving a Bus and has a clean driving licence
Experience within a training environment or role
Has exceptional incident; customer service; attendance record covering the last 2 years
Has a strong understanding of the soft skill elements required to be a comprehensive Bus Driver
Is highly professional and confident and demonstrates an ability to communicate effectively delivering a high level customer experience
Possesses an ability to appropriately deliver effective, timely and direct feedback to candidates on assessment
Is people orientated and puts learner experience at the centre of everything they do
Demonstrates a flexible approach to tasks and working hours in line with business needs
At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Salary: £29,351.34 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free or subsidised travel
- On-site parking
- Sick pay
- Wellness programme
Schedule:
- Day shift
Work Location: One location
Application deadline: 17/02/2023
Reference ID: R-025039
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Support Instructor roles across Arriva's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £29,351 - £29,351 bracket, including retirement vesting and health parity.
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