CAD Appointments Administrator
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
We are looking for two enthusiastic, pro-active people to assist in delivering an efficient, patient focused service within the Central Appointments Department. This role is within a call centre environment taking in excess of 500 calls per day.
The successful candidate will be based at The Greenhouse, Annfield Plain. A very pleasant location with on-site café, duck pond and outdoor seating area for lunch in warmer weather, which is approximately 10 minutes from Durham. There is ample on-site free parking.
If you have the ability to work under pressure, good organisational and interpersonal skills and excellent customer service skills this could be the perfect role for you. You will be managing your own speciality lists as well as dealing with all enquiries by telephone.
Candidates must be interested in ensuring patient satisfaction. A high level of accuracy and a conscientious approach is essential along with the ability to work effectively within a team.
For informal enquiries please contact: Laura Robinson, Central Appointments Co-ordinator on 01207 523657 / laura.robinson11@nhs.net or Samantha Ward, Central Appointments Manager on 01207 523677 / samantha.ward20@nhs.ne
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Insurance Carriers
Based on transatlantic hiring benchmarks for CAD Appointments Administrator roles across County Durham and Darlington NHS Foundation Trust's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Insurance Carriers.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,730 - £23,177 bracket, including retirement vesting and health parity.
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