Experience Team - Johnnie Walker Princes Street
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Position Overview & Specifications
The Experience Support Assistants play a critical role in the overall operations. The team carry out a multitude of tasks to keep operations running smoothly, including but not limited to preparation, set-up, and organising equipment and supplies, to enable the experience team to provide a world-class visitor experience. About you Creating a real sense of adventure and pioneering spirit at every stage of the journey, you’ll be part of the team that brings the legacy of Johnnie Walker to life through compelling storytelling and exceptional customer service. You’ll make people think differently about whisky - converting the curious and making existing fans even more passionate about their favourite drink. We have a rich heritage of welcoming guests to our distillery visitor experiences, giving them insight into the care and craft that goes into every single bottle of whisky we make. This is an opportunity to make history of your own, as you help us create new and lasting connections with one of the world’s best-loved brands. You’ll encourage our guests to explore flavours from across Scotland and sensory expressions from around the globe – to discover their perfect serve, whether a whisky dram loyalist, innovative cocktail enthusiast, or aficionado of alcohol-free quenchers. If you’ve got a real passion for our craft, our character and our products, help us continue our story and build a great career in the process. From day one, we’ll go all out to celebrate your talent and commitment with a reward package that’s motivating, personal and relevant to the way you live your life. When you’re one of the team, you’ll see what we mean. Working with Us Join us and you can also expect a highly competitive and flexible rewards and benefits package including:
- Product allowance and membership discounts
- Contributory pension scheme
- Competitive annual bonus (dependent on performance)
- Generous holiday allowance
This is a chance to be involved in a daring and truly one-of-a-kind team where our aim is to build remarkable and unforgettable experiences across each and every one of our venues across Scotland. Johnnie Walker Princes Street will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process.
Feel inspired? Create a future worth celebrating with us! Worker Type : Regular Primary Location: Princes Street Additional Locations : Job Posting Start Date : 2023-04-24
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Food & Beverage Manufacturing
Based on transatlantic hiring benchmarks for Experience Team - Johnnie Walker Princes Street roles across Diageo's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Food & Beverage Manufacturing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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