Club Receptionist

General information

Club Receptionist

Ref: 2023-53478

Job Information

Division: Elior Stadia Advert Closing Date: 25/05/2023 Contractual Hours:Full-time Salary: Competitive Contract Type:Permanent Location:Rotherham, S60 1FJ

Working Environment

An exciting opportunity has arisen for a Club Receptionist to join our team at New York stadium, Rotherham.
The New York Stadium is a warm family run club who strive to exceed customers expectations from the minute they enter through the doors.

Job Description

As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Working Pattern: Monday - Friday, 8 hours per day

Skills and Experience

The experience and knowledge we are looking for from our future Receptionist include:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Keeping track of staff training
• Organising staff for shifts under instruction for the General Manager
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Benefits

We thank our colleagues for a job well done, that’s why we offer a wide range of benefits, including;

• A salary of National Minimum Wage, 28 days holiday*, life assurance, a workplace pension & free lunches on site
• The option to buy additional holidays - supporting your way of life
• Free access to mental health first aiders & counselling sessions – supporting you through life’s ups and downs
• Free access to the 24/7 GP service, nutritional & health experts, financial & legal support - the wellbeing of our teams is key
• A vast amount of discounts & cashback for supermarkets & retail - reducing your shopping bills
• A cycle-to-work scheme – keeping your wellbeing and our carbon footprint in mind
• Discounts for cinemas, restaurants, hotels, holidays and family days out - we want our teams to enjoy life
• A great variety of opportunities & award-winning development programmes to support your career ambitions – big enough for growth, small enough to feel connected
• 2 days paid leave for charity work - the community is at the heart of everything we do

• Pro rata, incl. bank holidays

Why it’s Great to Work for Us

Welcoming you into our warm, friendly, and genuine team from your first day, we'll make you feel part of the family. With an inclusive, collaborative, and caring culture, you will share our shared purpose of delivering outstanding customer service.
At Elior, we're innovators and extremely proud of our work around diversity, sustainability, and social value. That's why with a firm belief in a diverse workplace, 95% of our colleagues feel we cultivate a culture where people of all backgrounds are welcome and valued.
If you want to give back to the community, this may be your role. Apply today.
Our People Promise
We promise to value you like we value our customers. We want you to feel appreciated, supported and fulfilled.
We aspire to do this by:

• Offering roles to support your way of life
• Employing people who care
• Trusting you to deliver
• Thanking you for a job well done
• Letting you know what you need to know
• Listening to you
• Providing opportunities for growth and progression
• Supporting you through life’s up and downs

Any internal colleagues applying for this role, please be advised that new terms and conditions will apply.

About Us

At Elior we're enriching lives, everywhere, every day. Feeding children in schools, loved ones in hospitals and care homes, sports fans in stadiums, visitors in heritage sites and teams in the workplace.

We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day. In the UK, our dedicated team serve our customers across 1200 locations.

Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential. We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us, and we are committed to delivering delicious and healthy food, which is ethically sourced.

And we're committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing. We've lots to shout about with our strong and united approach in tackling many important global sustainability issues.

This role sits within our stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client's needs with locally sourced seasonal menu's. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the most prestigious sports venues across the UK.