Field Service Engineer | Hayley National Accounts (Oldbury)
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Position Overview & Specifications
Location: Roway Lane, Oldbury, B69 3ES
Working Hours: 40 hours per week Monday to Friday
Main duties & responsibilities
As a Field Service Engineer, you will be responsible for installing and maintaining vending machines at customers sites across the UK.
The successful candidate will be supporting our National Accounts team, and will allow you to build a career within the engineering industry. The role offers the opportunity to work with some of our major customers across the UK and is ideal for those looking for a career change and the potential for development.
We are looking for applicants who are driven to learn new skills, looking to develop a new career and are willing to travel and work on site. On-the-job training will be provided, along with opportunities for career progression.
Field Service Engineer – Main duties and responsibilities:
- Carry out the general maintenance of vending machines at customer sites, including:
- Servicing the machines and identifying any faults
- Changing coils and motors
- Organising repairs
- Updating IT equipment and software.
- Completing the build and installation of vending machines.
- Conducting tests after installations to ensure that the machines are ready for use.
- Managing and replenishing stock and spares within the machines.
- Interacting with managers and supervisors at customer sites, providing training and guidance on how to use the machines and software provided.
Knowledge & Skills requirements
The ideal candidate will have following key skills:
- Full driving licence is necessary.
- Willing to occasionally work away from home.
- Good problem-solving skills.
- Good communication skills – must be able to communicate with individuals across all levels of the business.
- Electro-mechanical engineering experience would be an advantage, however is not essential.
- Willingness to learn and develop knowledge of our products and processes.
- Proficient in basic computer applications including Microsoft Office, specifically Excel.
-
Willingness to learn and develop knowledge of our products and processes.
Proficient in basic computer applications including Microsoft Office, specifically Excel.
Why Join Us?
The successful candidate will receive the following benefits:
- From 23 days annual leave (plus public/bank holidays) increased with length of service
- Training provided through our own Hayley Academy
- Company pension (if eligible)
- Death in Service cover
- Invitation to Paycare scheme
- Wellness programmes
- Cycle-to-Work scheme
- PPE and workwear included
- Excellent opportunities available
To apply for this position, please email your CV with a covering letter to craig.melia@hayley-group.co.uk
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Automotive Parts & Accessories Stores
Based on transatlantic hiring benchmarks for Field Service Engineer | Hayley National Accounts (Oldbury) roles across Hayley Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Automotive Parts & Accessories Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,340 - £40,980 bracket, including retirement vesting and health parity.
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