Global Change Management Implementation and Continuous Improvement Lead

• Lead Global Change-the-Bank Regulatory Operations teams in Agile best practice adoption and upskilling
• Ensure Confluence Pages are updated with latest process and best practice information

• Work with Global Run-the-Bank and Regional Subject Mater Experts to capture Payments Regulatory Report Knowledge Management Articles
• Support the overall Knowledge Management Upskilling Agenda
• Report on Knowledge Management upskilling progress

• Support Book-of-Work Milestone management as part of the Global Investment Proposal Business case
• Lead Automation of Jira statistics directly supporting Management Information packs as the overall Global Change-the-Bank Book of Work

• Must be a self-starter with hands-on experience in delivering Change Management Process improvements, implementation of solutions to resolve challenges whilst identifying opportunities for quick wins across Change Management processes, metrics and process tracking
• Demonstrate hands-on experience in implementing Agile Best Practices (Confluence, Jira, Scrum) across both Operations and Technology
• Demonstrate hands-on experience in implementing automation of Change the Bank metrics and project management views for MI reporting to exec leadership
• Demonstrate evidence of process flow design and documentation using Signavio, Visio
• Inclusive Leadership: p romotes an inclusive work environment, respects individuals at every level and e xemplifies the highest standards of ethics and integrity
• Strong stakeholder management: connection, communication & collaboration.
• Intellectually curious: will need to be passionate about the subject matter and keen to grow a detailed knowledge of the regulatory landscape through relevant research, data analysis and solutioning

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.