The Crystal Maze Manchester - Operations Host
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Position Overview & Specifications
About us:
The Crystal Maze LIVE Experience is the ultimate team play attraction. Based on the iconic Crystal Maze TV Show; the live experience gives teams the chance to run, jump, slide and challenge themselves – all against the clock. You will be joining a fast passed business that puts fun and challenge at the heart of everything we do.
About You:
We are looking for fun, dynamic, and friendly personalities to join our Operations team. You will be self-motivated, able to work independently or as part of a team.
You must be flexible and able to work a variety of shifts, including weekends, holidays and special events. You will adopt an enthusiastic, assertive, and passionate approach to customer experience at all times. You will be passionate about the product and have a keen eye for detail. Must be available to work Saturday’s and Sunday’s.
Key responsibilities:
· Guiding the guests through their entry process and the start of their journey before they meet their maze master
· Resetting the games inside the maze
· Supporting your Maze master and fellow Hosts throughout their journey
· Ensuring all health and safety protocol has been followed
· Adhere to all risk assessments
· General housekeeping throughout the maze and Front of house areas
· Providing first aid assistance where required.
· Ensure our shop is managed while still delivering an excellent guest experience.
· Ensure all public areas have well stocked displays and point of sale, ready for the attraction
· Opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
· To follow opening and closing procedures as detailed in the department’s operating plan.
· Responsibility to ensure compliance of all company policy & procedures.
Applicant requirements:
· Self-motivated and works well in a team
· Live Theatre or Attraction experience is desirable but not required.
You must be able to work weekends and late nights
· Passion for delivering great customer service
Please only apply if you’are able to work at least every Saturday each week & at least 18 years old
Job Types: Part-time, PAYE (Min 10 hour per week)
Job Types: Part-time, Fixed term contract
Salary: £10.42 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Weekend availability
Work authorisation:
- United Kingdom (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for The Crystal Maze Manchester - Operations Host roles across Little Lion Entertainment's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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