Travel Consultant
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Position Overview & Specifications
Job Summary
Travel Consultant
Salary:£26K+ depending on Sales levels. Location:Based in our office in Camden Town, London NW1
Llama Travel is an award-winning tour operator specialising in tours to Latin America, Africa, Europe and the Middle East. We are looking for enthusiastic, well-travelled people to join our efficient and highly motivated team as travel consultants, helping to put together tours and offer the highest level of customer service. A person who will turn their passion for travel into a career.
The role
As a Travel Consultant your duties will be to:
- Communicate with customers to help them find their perfect trip
- Coordinate services with suppliers in each country and airlines
- Deal with all customer requirements, from initial enquiry through to booking and queries prior to departure
- Managing the administrative side of bookings to ensure that holidays go according to plan
Requirements
An ideal candidate will have the following skills and experiences:
- A passion for travel, having visited a number of our destinations
- Great organisational skills, with the ability to work on multiple tasks at the same time
- Working within a team
- Numeracy and a keen attention to detail
- Excellent telephone manner
- Knowledge of Excel and Word
- Fluent English both written and oral is essential to this role
The package
The initial salary is £26,000 per annum, with rapid increases possible for good sales staff. There are pension contributions and a travel allowance as well as familiarisation trips and other industry benefits.
About Llama Travel
Llama Travel is focussed on providing high quality holidays at excellent prices. We have been operating for over 20 years and are known for excellent flexible group tours and the highest level of customer service, which is shown in the fantastic customer feedback we get and awards we have won. Our twin focus on high quality holidays and the lowest possible prices has led us to being recognized as one of the UK’s leading specialist tour operators.
How to apply?
All applications should be sent with a CV and an accompanying cover letter telling us why you have a passion for travel and why you think you are suitable for this role. Please include a travel history.
Due to the volume of enquiries only suitable candidates will be contacted.
Job Type: Full-time
Salary: £26,000.00 /year
Job Types: Full-time, Permanent
Salary: From £26,000.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- London, NW1 9JU: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail Sales: 1 year (preferred)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Travel Consultant roles across Llama Travel's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £26,000 - £26,000 bracket, including retirement vesting and health parity.
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