Aftersales Contact Centre Administrator

Aftersales Contact Centre Administrator

Charles Hurst Aftersales Retention Centre

Salary: £21,000

40 hours

At Charles Hurst Group, we are looking for a talented individual with administration experience to join our team based in our busy Contact Centre as an Administrator.

Here at Charles Hurst, you will be reporting to the accomplished Fiona Duffin. This opportunity to learn from one of the best is not to be missed! Fiona will impart her knowledge and experience to you, allowing you to develop your skills and establish a strong career within the Automotive industry.

As an Aftersales Customer Advisor, you will play a pivotal role in our Contact Centre team, providing high quality administrative support.

Responsibilities:

• Supporting the day to day running of our operations departments
• Provide high quality administrative support to our Sales and Aftersales Advisors
• Being knowledgeable and capable of working at pace to provide a first-class level of service

About you/ qualifications:

The ideal candidate will have prior experience in an administrative role. You'll be self-motivated, ambitious, and eager to learn. It's essential that you have strong interpersonal, communication and computer skills and a positive can-do attitude as you will be working as part of a busy team.

If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. Or, if you require further information about this vacancy, please email elliebrooke@lookers.co.uk

Why us...?

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;

• Enhanced holidays that increase with service
• Eligibility to join one of our car schemes
• Critical illness cover after 2 years and Life Assurance
• Smart Health - free access to support 24 hours a day, 365 days a year
• Enhanced paid maternity, paternity and adoption leave
• For some roles a company car and additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Please note: We will close vacancies once the required quality or number of applications has been received.