Quality Monitoring Officer

Permanent contract and 2x Fixed term contracts | £39,248 to £43,517 per annum (Scale K) | 37 hours per week | County Hall, Norwich

Norfolk County Council and Norfolk & Waveney CCGs Integrated Quality Service is seeking to appoint a Quality Monitoring Officer to complete our team. This role would suit you if you have a sound knowledge of health and social care in CQC-regulated services, ideally with experience of quality audit and the ability to prioritise activity according to risk. Signposting and promoting quality improvement in services is key to the role, so knowledge of best practice and resources in the county would be desirable.

A manageable, generic caseload of providers will be allocated but there will also be an opportunity to specialise and take a lead responsibility in a specified area of interest. You will be joining a fantastic, supportive team with a shared ambition to improve the quality of services in Norfolk.

For an informal discussion about the role please contact Tracey Butterworth, Senior Quality Monitoring Officer on 01603 222857

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement with the ability to buy and sell leave
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses paid upfront (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
  • A payment if you refer someone you know to a hard to fill job.
  • Tax efficient ways of getting extra pension, new bikes and electric cars.
    

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Closing date: 6 April 2023 at 23:59

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.