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🟢 Actively Hiring · Posted 26d ago ⏳ Closes in 65 days UK Corridor 🛡️ UK Work Eligibility 🏢 Company - Private

Water Supply Production Flexible Operator

Salary Range
£29,319 - £29,319
£2,443 - £2,443 / mo
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Prevailing Wage Benchmark UK National Minimum Wage & Equality Act 2010 aligned
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Corridor Right-to-Work Match UK Work Eligibility

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Verified Analytics
Location Base
Chester-le-Street, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
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Position Overview & Specifications

Water Supply Production Flexible Operator Salary up to £29,319 (depending on experience) Location Lumley WTW (Chester Le Street) & Mosswood WTW (Consett)

About the role

Water Supply Production Flexible Operator

Full time – 37 Hours per week

Salary – up to £29,319 (depending on experience)

Shift working allowance

Location – Lumley WTW (Chester Le Street) & Mosswood (Consett)


About the role


We have a great opportunity to join our Water Supply team here at Northumbrian Water, as a Water Supply Production Operator, ensuring we deliver great high-quality drinking water for our customers.


There’s so much more to the production of great quality drinking water than meets the eye and this key role here at Northumbrian Water is at the front of leading our customer satisfaction of the product. There are so many steps in the process of taking raw water from rivers and reservoirs to then treating it and distributing it to our customers.


Our Flexible Operators work in a team that provide continuous shift cover to ensure the water treatment works always operate. This is achieved by working an 8-hour shift pattern covering day, night and weekend working. The role requires frequent lone working, monitoring water quality at multiple stages of the treatment process to maintain compliance. You’ll also be working with chemicals in the role to ensure we are disinfecting the water effectively to make sure it leaves the site at the right quality.


You’ll be outside a lot of the time wearing Personal Protective Equipment working your way around the site and will be responsible for process unit cleaning, along with emptying and jetting process unit tanks to remove waste material, so it can get messy at times too.


We are looking for you to operate the treatment process, you’ll be using the site SCADA electronic system to operate and monitor the process along with responding to alarms and alerts. You’ll adjust water production volumes to meet customer water demand while complying with quality parameters. Working with chemicals and validating and calibrating instruments will be key to your role in effectively operating the treatment process. You’ll be using laboratory testing and recording results for regulatory auditing and to support decision making in operating the site.


Who knew there was so much to making our amazing water that comes out of your tap!


This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.


Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.


Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked


About you


We’re looking for you to have good communication skills, a positive can-do attitude with the ability to take ownership of tasks through to completion. You will have some experience of working in a practical role as the job is hands on operating physical Assets and processes.


Experience of operating a treatment Works, plumbing and electrical or mechanical backgrounds, and working with chemicals would be advantageous but not essential as training will be provided.


You’ll have experience of using various equipment and processes to ensure you follow procedures and have health and safety at the forefront of everything you do. You’ll have experience of using handheld instruments and SCADA system and be able to demonstrate your ability to use the data to be successful in your role.


We’ve mentioned the role is outdoors, so you will need to be comfortable with working outside in all weathers day and night, along with being happy and confident to work alone too. This isn’t for everyone.


Here at Northumbrian Water, Diversity, Inclusion and Equity means bringing your full self to work. We encourage and welcome applications from all underrepresented groups, as we believe and strive for community representation within all our teams, structures and organisation


Please note that depending on the number of applications received we may close this vacancy early.

About us

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.


Our values

Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.

Our values are:

Results Driven

We take responsibility for achieving excellent business results.

Ethical

We are open and honest and meet our commitments with a responsible approach to the environment and our communities.

Customer Focused

We aim to exceed the expectations of our internal and external customers.

Innovative

We continuously strive for innovative and better ways to deliver our business.

One Team

We work together consistently, promoting co-operation, to achieve our corporate objectives.


Colleague benefits

We’re the great company we are because of you – our people. As our way of saying thanks, we offer you a wide range of benefits and discounts to take advantage of.

To find out more about our benefits, see our benefits booklet attached to this advert.

Eyecare

Discounted Medicals

Employee Assistance Programme

Cycle2work

Buying & selling annual leave

Long service awards

Salary sacrifice car scheme

Computer
Loans

Award winning wellbeing site

NWG savings scheme

Company pension scheme

Pre-retirement workshops

Life assurance

Christmas savings club

Discounts & cashback offers

Qualification loan

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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

United Kingdom Right to Work & Skilled Worker Visa Guide

Corridor Intelligence

Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:

🇬🇧 Skilled Worker Visa (Tier 2)

Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.

🏛️ Settlement (ILR) Pathway

Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.

⚖️ Official regulatory reference: UK Visas and Immigration (UKVI) & Home Office Sponsor Register.

Candidate Preparation Blueprint: Energy & Utilities

Recruitment Insights

Based on transatlantic hiring benchmarks for Water Supply Production Flexible Operator roles across Northumbrian Water/Essex & Suffolk Water's corporate sector, successful applicants typically excel across three core dimensions:

1. Domain Competency

Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Energy & Utilities.

2. Behavioral & Leadership

STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.

3. Compensation Alignment

Total compensation expectation aligned within the benchmarked £29,319 - £29,319 bracket, including retirement vesting and health parity.

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Northumbrian Water/Essex & Suffolk Water Corporate Logo
Hiring Organization
Northumbrian Water/Essex & Suffolk Water

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Location: Chester-le-Street, England
Eligibility: UK Work Eligibility
Schedule: Company - Private
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