Witness Care Officer
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Position Overview & Specifications
We currently have 2 vacancies for a Witness Care Officer to join our team in the Witness Care Unit. One role is permanent while the other is a 12 month temporary contract.
The purpose of the Witness Care Officer role is to provide updates, information and practical support to victims and witnesses in cases moving through the Court system.
As a Witness Care Officer, you will work as part of a close-knit team made up of Witness Care Officers, Administration Assistants and Team Leader.
You will be responsible for providing clear and concise updates to victims and witnesses in line with the Victim’s Code of Practice and Witness Charter.
You will assess victim and witness needs, warn witnesses to attend court where required and confirm their attendance supporting effective trials in both Magistrates and Crown Court.
You will arrange transportation, childcare, interpreters and accommodation for victims and witnesses who are required to attend court. You will complete onward referrals to support organizations and work closely with colleagues both in Nottinghamshire Police as well as other Criminal Justice partner agencies such as the Crown Prosecution Service (CPS) and courts (HMCTS)
The successful candidate will have excellent communication skills, be detail focused and have the capacity to maintain professionalism and empathy while managing a caseload while working to strict deadlines.
For further information about the role please contact Ben Sutton Witness Care Team Leader:
ben.sutton@nottinghamshire.pnn.police.uk
When applying, please complete the information on the next few screens referring to the person specification and job description to indicate your suitability for the role. You can also attach a supporting statement of no more than 2000 words and your CV.
IMPORTANT INFORMATION
Please note that you must obtain your line manager’s sign off if applying for an internal vacancy. This will need to be submitted on the Line Manager Awareness Document (Support form) which is published on the intranet. Any applications submitted without the support document will not be progressed through the process. Completion of the Line Manager Awareness Document does not mean that release from your current role is supported. Should you be successful, a release date will be negotiated between the two departments.
Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.
All applicants will be subject to the Force Vetting Policy.
PROUD embodies everything we stand for as an organisation, for further detail on our PROUD values please visit the link below.
Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.
Job details Job reference REQ000296 Date posted 17/04/2023 Application closing date 01/05/2023 Location Mansfield Salary £23,100 to £25,353 per annum (pro rata if part time) Package Location - Mansfield, Phoenix House Contractual hours 37 Basis Full time Job category/type
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Municipal Agencies
Based on transatlantic hiring benchmarks for Witness Care Officer roles across Nottinghamshire Police's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Municipal Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,100 - £25,353 bracket, including retirement vesting and health parity.
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