Business Analyst

Why Policy Expert?

Policy Expert launched in 2011 with a vision to change the insurance market and put people first. We’ve quickly grown from strength to strength to become one of the top 10-home insurers in the UK. We celebrate being the most successful entrant into the home insurance market for the past 20-years.

What you’ll be doing

As an Agile Business Analyst, you will be responsible for working with business stakeholders and the development team to ensure that new features and improvements meet our high standards. You will be expected to participate in all aspects of delivering features, and to support our approach to quality delivery.

• Work closely with key business stakeholders. Breakdown and order, by impact value, the ideas the stakeholders need. Clearly express their needs as user stories.
• Work in partnership with the tech, facilitate planning sessions, understand velocity and provide groomed backlog that doesn’t harm efficient delivery.
• Perform analysis of key business problems, or potential growth, and develop business solutions to solve them.
• Organise and run workshops to extract requirements from key stakeholders. Capture the information, and deliver it in a clear fashion.
• Create project diagrams, including Business Process Models, Wireframes, User Stories and other technical specifications.
• Articulate key analysis findings.
• Keep everyone fully engaged with the project progress.
• Provide evidence that the requirements have been delivered, and goals have been achieved.
• Build relationships with the operational and technical department management of our suppliers.

The main responsibilities of this role will be:

• Ownership of weekly and monthly sales reconciliations
• Ownership of weekly and monthly cancellation reconciliations
• Processing, manipulating and understanding high volumes of data
• Analysis and translation of data to drive positive change
• Ensure reconciling items are resolved promptly
• Challenge current processes for improvements
• Dealing with internal and external policy transaction queries
• Liaising with external payment providers to resolve discrepancies
• Ownership of weekly BAC’s / cheque refunds
• Evolving role so more responsibilities will be on offer for the right candidate
• Ad Hoc Projects and reporting

So then who are you?

• Experience as a Business Analyst in an agile environment.
• Experience of organising and running workshops.
• General Insurance knowledge in Home or Motor. (Nice to have)
• Have knowledge of the full software life cycle, and understand agile methodologies. Lean solutions versus over-engineering.
• Have experience with software in distributed systems. Or even architectures using Domain Driven Design. Cloud based systems would also be advantageous.
• Ability to read and understand system logs, and alerts, and even perform some SQL.

Benefits

• Competitive starting salary
• 25 days paid holiday + bank holidays
• 50/50 Hybrid working with one off Work from home equipment fund
• Cycle to Work scheme
• Health/Dental insurance
• Yearly study support budget
• O2 ticket scheme
• Salary sacrifice pension

What next?

If you are interested in this role, apply online now for a confidential chat with our Talent Acquisition Team!

Job Types: Full-time, Permanent

Salary: £40,000.00-£75,000.00 per year

Benefits:

• Sick pay
• Work from home

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

• APIs: 3 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London