Receptionist (23 hours per week)
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Position Overview & Specifications
About the Role
Elizabeth Courtauld Surgery is a large GP practice in Halstead and we are looking for a permanent part-time Receptionist for 23 hours per week to cover the following shifts:
Mondays 08:30-13:30
Thursdays 08:30-12:00 & 13:00-18:30
Fridays 08:30-12:00 & 13:00-18:30
The main responsibilities of the role include:
- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.
The successful candidate will be fully trained to use the practice’s clinical system and follow processes for booking appointments and dealing with patient queries, as well as booking home visit requests.
About the Candidate
We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. Previous experience in a GP practice or healthcare setting would be preferable but the main qualities we are looking for are a helpful, friendly personality, good communication skills, ability to learn processes quickly and accurately, and have the flexibility to cover at short notice.About Us
We can offer:5.6 weeks leave pro rata including bank holidays.
NHS Pension.
This post requires you to be fully vaccinated against Covid-19.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Receptionist (23 hours per week) roles across Primary Care Careers's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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