Service Team Leader

Rygor Commercials Gloucester is looking for an experienced Service Team Leader to join their team of automotive professionals.

The Company

Rygor commercials is the UK’s largest Mercedes-Benz Commercial Vehicle Dealer group, with 11 branches along the M4 corridor from London to Gloucestershire as well as their newly opened dealership in Reading.

Rygor’s values of being Rewarding, Reliable and Respectful are at the heart of everything they do, and will be at the heart of your career as well. With your knowledge of the commercial vehicle industry and leadership skills, you will join a team of likeminded individuals who strive to be the absolute best.

Team Rygor is proud to have recently won the “Service Provider of the Year” award at the 2022 WhatVan? Awards.

The Role

At Rygor, they are looking for an experienced and dedicated Service Team Leader, who has a passion for delivering exceptional customer service and approaches the role with a commercial mindset. This role will be a mix of responsibilities, including front and back of house tasks, and managing a small team of people. It is a varied role that will require you to juggle many parts of the job, so you need to be organised!

On Offer

Basic salary of £27,000 plus an opportunity to earn bonuses, for a 42.5-hour week Monday to Friday with flexible start and finish times.

Team members are chosen for their expertise and talent, so you know you are working with the cream of the crop! Rygor is committed to cultivating an environment that promotes diversity, equality, inclusion and belonging. They are an award-winning community of professionals from all walks of life, and they believe their unique qualities should be celebrated. It’s essential to Rygor that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.

Benefits for you include:

• Working for an official Great Place to Work
• Working for one of the UK’s Best Workplaces for Wellbeing 2023
• Working within an award-winning team having been named Service Provider of the Year – WhatVan? 2022 and winners of the IOIC Employee Engagement Awards.
• Access to 100s of employee perks through Perkbox
• Auto enrolment pension
• Access to their wellness programme and employee assistance programmes.
• Mental Health First aiders.
• Reward and recognition programmes
• Annual appraisal programmes and progression opportunities
• Enhance maternity and paternity.
• Online H&S learnings
• Rygor’s one online training hub
• Long service recognition.
• Access to WeCare Employee Assistance Programme featuring 24/7 online GP access and 2nd medical opinion options.
• Overalls and boot allowance (technicians)
• Death in service benefits.

About You

You will have previous experience of working as a service advisor or service team leader within the automotive industry. You will have fantastic customer service skills, be computer literate, with a calm and considered approach to this busy role. You will love working in a team and enjoy supporting their learning and development.

Our Process

When applying please include a full current CV, once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage which will either be an interview with the business or not depending on your experience. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.

Managing your data

We care about your personal data. The General Data Protection Regulation provides you with more control and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process.