Medical Receptionist
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Position Overview & Specifications
We are looking for an enthusiastic and motivated person to join our friendly team. We deliver a high standard of care mainly to the student population of Swansea. The post will involve working in a busy Reception area and office environment . The role will involve dealing with patients, Doctors and Clinical Staff both internally and externally to the surgery. The role will involve telephone and face to face contact with patients along with being able to carry out IT and administrative duties to a high standard.
Experience of working in Primary care is a distinct advantage.
The post holder will ensure the smooth running of the reception area and office during the opening hours of the practice.
The post holder will be the first point of contact for the reception team and will offer general assistance to the practice team and will project a positive and friendly image.
The post holder will provide support to colleagues.
The post holder will provide good organisational skills, which includes ensuring accuracy, accessibility, and security of data. The post holder will need to be able to multitask and will require a certain amount of speed and accuracy.
Opening up/locking up of the premises and maintaining security in accordance with practice protocols is a must.
To be fully aware of confidentiality guidelines and exercise judgement and care when exchanging confidential patient information.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Communicate effectively with other team members
The hours will be between 7.30 and 6.30pm Monday to Friday with additional cover for annual leave and sickness.
Additional hours may be needed when other receptionists are on leave or when the practice needs require.
Job Type: Permanent
Salary: From £11.11 per hour
Benefits:
- Company pension
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Medical Receptionist roles across University Health Centre's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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