Residence Life Officer

Education and Academic Services

Wellbeing Services

We are seeking a new Residence Life Officer as part of the University’s welfare service for students. This full-time post, working Monday to Friday is a varied and rewarding role with lots of opportunity for networking, and being involved in support student welfare.

This full-time post is available on a permanent basis and with an immediate start. This role offers the opportunity for hybrid working – some time on campus and some from home.

Summary of the role

We are seeking someone who possesses exceptional interpersonal skills with a resilient attitude, and a practical, solution-focused approach. You will have a good working knowledge of using digital platforms and experience of line managing staff. You will have a flexible approach to your work and have strong organisational skills. In return we will provide an exciting, varied and rewarding role within a dynamic and supportive team, committed to providing the best possible experience for our students.

Under the guidance of the Res Life Manager, the post holder will work as a co-ordinator taking a key role developing the Residence Life service. This will include ensuring that students living in Halls of Residence have access to one- to one support, events and sessions, in order to adapt and thrive while living on campus. The Residence Life Officer will take a pro-active approach to ensuring that the service is appropriately resourced and works to meet annual key objectives.

The post-holder will be expected to contribute to the operational development of the service, while also line managing an assistant co-ordinator and developing the line management of student mentors. The post holder will have experience of supporting students who experience welfare / wellbeing challenges, including rapid access to support. Experience of training, recruiting and retaining staff is beneficial alongside knowledge and management experience of community building and event planning.

Please note that this post will be subject to a clear DBS check.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022 and QS World University Ranking 2022).

Our research income in recent years means we’re the fastest growing UK Research University with some of the world’s most influential scientists, and we seek to answer some of the most fundamental issues facing humankind today through this. More than 99% of our research is of international quality and our world-leading research impact is growing faster than any other Russell Group university (2021 Research Excellence Framework). We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City.

Our Equality, Diversity and Inclusion Commitment

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.

Benefits

We offer some fantastic benefits including:

• 41 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campus’ and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

For further information and an informal discussion about the post, please contact Abby Sproats, A.M.Sproats@exeter.ac.uk