Student Support and Success Adviser
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Position Overview & Specifications
Student Support and Success Adviser
Full time, 37 hours per week
£24,285 to £27,131 per annum
(Up to 28,762 for an exceptional candidate)
The University of Winchester has an exciting opportunity for three individuals to join the Department for Student Support and Success as Student Support and Success Advisers. The University has a long-standing commitment to providing students with support and guidance to help provide a positive student experience and engagement. Good quality support, both at an individual and cohort level, plays an important role in the retention of students, the motivation of students to build confidence for student success (progression and employability) and in building a strong sense of a learning community. To enhance the support offered to students, the University has developed a model of focused support in each of our Faculties to be led by the team of Student Support and Success Advisers.
You will play an important part in supporting positive student engagement with the University, enhance the student experience, facilitate student retention and build confidence and aspiration amongst the student body. Our ideal candidates will play a key role in creating an active learning community and developing interventions to address areas of concern at a Faculty or programme level.
Applications are welcome from those with the demonstrable knowledge and experience of providing guidance and support to people in distress. It is essential that applicants have the required skills to offer support to students during their transition into Higher Education and throughout their studies. Educated to undergraduate level, our ideal candidate will be compassionate, empathetic and flexible whilst recognising and maintaining boundaries.
One of our core values is ‘individuals’ matter’. As an employee at the University of Winchester, we are committed to your wellbeing and development. You will have access to a wide range of benefits and support including:
- · Employee Assistance Programme
- · Holiday entitlement of 21 days per year rising by 5 days after 5 years’ service
- · Discountsat many retailers, restaurants and entertainment
- · Free wellbeing events including weekly exercise classes
- · Contributory pension scheme
- · On site gym and sports facilities
Closing Date: 8th February 2023
Interview Date: 21st February 2023
Please find full job description and apply via our website
We delight in diversity in our workforce and seek others that share this value
Job Type: Full-time
Salary: £24,285.00-£27,131.00 per year
Benefits:
- Company events
- Company pension
- Free or subsidised travel
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
Work Location: One location
Application deadline: 08/02/2023
Reference ID: SSS-H12
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Student Support and Success Adviser roles across University of Winchester's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,285 - £27,131 bracket, including retirement vesting and health parity.
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